Direct 2 Guest

Direct2Guest Possibilities

Concierge At Your Fingertip

Through our Concierge Software, D2G enables hotel guests to access all the locations within a hotel chain, search for and book a room, customize their stay and it also allows a hotel brand to communicate with guests post-stay. The D2G Concierge App combines best concierge practices into one, simple to use system.

 

Property Linking
Link all hotel properties together.
Brand Loyalty
Encourages guests to make repeat bookings.
Group-wide Communication
Communicate promotions to all guests within the hotel group.
Optional Integration
Ability to integrate with your hotel POS
Marketing Tool
Allows hotel brand to capture key data from guests.
Eliminates Fees
Eliminates commission fees usually payable to agents.
Multilingual
Breaks down communication barriers.
Post-stay Revenue Opportunities
Hotel group can remain in contact with guests after their stay.
Content Management
A single cloud-based management platform.
Management Application
Fully customised user interface and user-flow in accordance to hotel group’s brand guidelines.
Reliable Hosting
Utilises the stability of Amazon Web Services and Windows Azure hosting solutions.

Integration

‘Direct2Guests’ Hospitality Software integrates with Hotel POS systems to allow seamless ordering between the guest room and the hotel hospitality system. D2G is currently integrated with Squirrel POS systems – creating the first POS combined Squirrel Hotel App.  Integration with additional POS systems is possible.

D2G’s guest service app allows the guest to purchase in-room dining, shop for products both internally and externally to the hotel, book spa treatments, interact with hotel staff and access local maps and information.

The tablet  features allow for:

  • Management of guest requests (housekeeping, restaurant/spa bookings, etc..)
  • Room service ordering and menu/winelist viewing
  • Replaces printed promotional materials and in-room ads

GuestConnect

GuestConnect is Direct2Guests proprietary hotel app which specializes in providing hotels with tablets offering seamless integration with hotel services and sought after local insider information. Content includes where-to dine, activities and weather – accessible by guests in the comfort of their room. Hotel guests enjoy the benefit of having internet access, hotel services and room service ordering integrated into one easy platform, while the hotel benefits from improved guest service satisfaction and increased hotel facility utilization. GuestConnect also provides partner advertisers an effective method for directly targeting hotel guests.

The Hotel App acts as a frontline Hotel Concierge – replacing the traditional guest welcome pack with up-to-date, live destination information. The app enables guests to purchase in-room dining, shop for products both internally and externally to the hotel, book spa treatments, interact with hotel staff and access local maps and information.